“…chronicles a significant renewal in the methodologies applied to achievement total quality at the enterprise level…with a thoughtfully integrated approach”
—Chris Galvin, Former Chairman and CEO, Motorola, Inc.

“Finally a systematic way to actually make things better. Most companies focus on their issues the wrong ways, resulting in issue after issue without real improvement. Forrest Breyfogle shows how to apply the IEE approach so that with the same effort, just about every business problem can be improved.This well written, concise, clear and accessible book should the basis for every business improvement plan.”
—Bob Ashenbrenner, Senior Computer Architect, Motion Computing
Previously Director of Engineering for Dell’s Notebook PCs