What is Integrated Enterprise Excellence(IEE)?

“What grandmaster chess is to checkers and contract bridge is to solitaire, Integrated Enterprise Excellence is to the organizational improvement practices being deployed in most businesses today. Forrest Breyfogle’s system provides a roadmap that blends analytics with innovation at both the enterprise and project execution levels. It makes Lean Six Sigma sing.”
—Kenneth E. Case, PhD, PE; Past President, ASQ

For any business to succeed, it must follow the three Rs of business: Everyone is doing the Right things and doing them Right at the Right time. Management’s ultimate goal continues to provide maximum, measurable, predictable, and sustainable bottom-line results for the entire, integrated enterprise. Emergence of the process called Integrated Enterprise Excellence
(IEE) makes all of these possible.

IEE is the result of a quarter century of work in the development and integration of a base set of statistical and nonstatistical tools and their integration with each other. Keith Moe, retired Group Vice President of 3M’s Electro and Communications Markets Group Division, considers IEE the most complete and effective operational management system available. He defines it as a process that allows management to accurately predict financial results, meet growth goals, maximize cash flow, force innovation, develop responsive supply chain dynamics, meet customer needs, improve employee performance, and avoid surprises.

IEE is a system of selected checks and balances that will stay in place regardless of management continuity, changes in competitive conditions, or the economic climate. As such, the methodology takes Lean Six Sigma and the balanced scorecard to a new level. It does not simply identify the flaws in an operational process; it determines whether the process itself is flawed. It does not replicate projects; it designs and replicates systems. It replaces firefighting with fire preventive actions. It prevents the organization from executing projects that may be counterproductive. It helps organizations plan for the unplanable and combat efforts to use metrics in fraudulent ways.

The methodology provides a no-nonsense performance measurement scorecard that serves as an enterprise-wide beacon for orchestrating improvement and innovative efforts so that profitability increases.

The IEE methodology is consistent with many of the quality principles of Dr. W. Edwards Deming and uses, at the enterprise level, the familiar Six Sigma define–measure–analyze–improve–control (DMAIC) roadmap.

“IEE represents the best of best practices in measurement and improvement. It transcends Lean Six Sigma and the Balanced Scorecard. It’s a powerful business system that blends analytics with innovation and arms everyone in the organization with the tools needed to contribute to success.”
—Mike Jones, Past President, ASQ

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